View From The Field
Written By: Leon Alvarez
During a day working out of the Corona office, you'll experience different kinds of emotions and personalities. There is a culture full of laughter and pride. The vibe is very family-oriented. You'll also experience the determination, the relentless drive to provide for our customers, and at times, frustration. If you put all that together, you get all the hard-working people that come to work day in and day out to make a difference each and every day. We all take our job responsibilities very seriously. We still pride ourselves on the belief that "Sick babies shouldn't have to wait," this is the Med One way.
This past year we did our first toy drive for our local children's hospital. Our team came together and donated over 50 toys, and we had the opportunity to put smiles on kids' faces, even on a day that they didn't feel like themselves. Yes, sick babies and sick kids shouldn't have to wait, but they should also have fun, sleep with their favorite toy, or color on their favorite coloring book. Anything to forget why they're in the hospital to begin with.“I believe we set the example of providing the very best customer service that any company can offer because we think outside of the box when it comes to providing the equipment to our customers.
I believe we set the example of providing the very best customer service that any company can offer because we think outside of the box when it comes to providing the equipment to our customers. We all have an essential role to play in order to be the best. From Michelle taking the call and ensuring accurate billing, Garrett and the Biomed team having the equipment ready, to Angelica, Gabriel, and Brandon delivering, picking up, and cleaning the needed equipment for our customers.
The Corona office also serves as a repair depot for many different models of equipment Med One provides. Working closely with our La Mirada and San Diego offices gives us a great advantage to offer a great response time to our customers. At Med One, our offices don't compete against each other. We share equipment and resources and treat every Med One customer as our own. Sergio and Josh both understand how important it is to get our equipment to customers as quickly as possible, and with their help, the sky is the limit. We all understand the process to be great, and it starts with us.
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