The Why Of Med One
Written By: Troy Tait
April 1st, 2021, was a significant milestone day for Med One as we celebrated our 30th year in business. I have personally had the great privilege of watching this company grow from the very beginning. I had the perspective of watching closely from the outside for the first three years. I then joined Med One on April 4th, 1994, and got to experience this new and exciting adventure from the inside. It is really fun to sit back and think about those early days and see how much we have changed over the years. I am 100% sure if you asked the owners what their perception of Med One was in the beginning compared to what it is today, the answers would be surprising. That is probably one of the best things about Med One – the humility of our owners. What they set out to do and what we have become are very different. That happened because they were always willing to try new things and always looked to improve.
Many lessons were learned when things didn’t go as planned, and credit was always given to employees when success came our way. The growth of Med One has truly come from a united team effort, with creativity, responsiveness, and simplicity being the core values that have facilitated our growth. Along the way, we have learned that the development of genuine relationships through observant listening has allowed us to create solutions that work for each customer. It takes patience and a willing attitude to go above and beyond to meet the needs of each opportunity that comes our way. Finally, doing all of these things each and every day, with the highest level of integrity, has enabled us to play an active role in making medical equipment available to the medical industry.
This is essentially The Med One Way of doing business, and these values have been a part of the organization since the beginning. Our purpose or, better stated, our “Why” is to provide the necessary equipment that allows caregivers to achieve positive patient outcomes. We aren’t simply here to just do our job. We truly believe we help those in the medical profession do what they do best – provide medical care to those in need. These professionals need access to the equipment and technology, and our goal is to make it possible for them to get what they need.
Our purpose or, better stated, our “Why” is to provide the necessary equipment that allows caregivers to achieve positive patient outcomes.
Our reach is wide and expanding every day. We currently serve over half of the acute care hospitals in the US, Puerto Rico, Canada, and the Bahamas. We also serve the EMS community, nursing schools, LTACs, clinics, and many other customers who provide medical care. Whether providing a lease acquisition, short-term or committed rental, the sale of pre-owned equipment, or the service and repair of existing equipment – Med One has the ability and willingness to meet the needs of our customer. We do this by first asking, “what can we do to help you get the equipment you need?” The answer to this simple question is what allows us to make medical equipment available. It was like this in the beginning, and it continues to be an integral part of our business today.
In every aspect of life, we are driven by our “Why.” At Med One, making medical equipment available to medical professionals so they can achieve positive patient outcomes is our “Why.” We want to make a difference and believe this driving force has been critical to our success over the last 30 years and will continue to keep us moving forward in the years to come.