LOYALTY
DEFINING WHO WE ARE
Written By: Jeff Easton
On April 1st, 2023 Med One will celebrate 32 years as an organization. We are very excited about this, and it is truly a pleasure to think about the different people, capital partners, vendors, customers, and employees who have made an impact on Med One throughout the years. I have been fortunate to have been a part of Med One for over 15 years and have had the privilege of seeing this great company mature and become what it is today. I was employee #37, and now we have over 210 employees.
Today, I’m writing about loyalty. What is loyalty? Loyalty signifies a person’s devotion or sentiment of attachment to a particular object, which may be another person or group of persons, an ideal, a duty or a cause. Some characteristics of a loyal person to me are faithfulness, dedication, honesty, trust, and support. I believe immensely in loyalty, and loyalty plays a huge part in my life. Even one of my dearest friends, if not my closest, has said to me, “Your willingness to be loyal and the loyalty you have is going to kill you.” I have thought a lot about this, and I have thought a lot about what the wisest person who ever lived on this earth once said, “No man can serve two masters: for either he will hate the one, and love the other; or else he will hold to the one, and despise the other.”
In an article written by Peter Economy (The Leadership Guy), he said, “Loyalty may be hard sometimes, but loyalty defines who we are. It guarantees a clean conscience and a positive transparent life.” I love this idea of loyalty guaranteeing a clean conscience and a positive transparent life. There is no faking—you are confident in who you are.
I am a person who is transparent. Sometimes that may be smart of me, and sometimes it may not be. Loyalty provides transparency, and it allows people to see who you truly are. There is no guessing just right there in front of them, and they can then choose to admire or not admire the loyalty you have. Being loyal is being devoted and vulnerable, but never naive. Loyalty demands integrity and consistency. A person who is erratic in their behavior and decision making will lack loyalty.
Loyalty to our customers and from our customers is imperative for our business to continue to thrive. We have been in business for 32 years and have built an a very loyal base of customers for whom we are very grateful for. Our amazing customers consist of banking partners, vendors, and of course medical providers to whom we provide service to by making medical equipment available in any form that they may need. My team and I deal with all these very important customers, and we are grateful for them and their loyalty to Med One.
With my position as CFO, it has been a privilege to work with our wonderful banking partners and to have the loyal relationship we have. The character, integrity, and consistency that exists between all parties is amazing and vitally important.
In the same article, the following is said, “Gratitude compels us to be loyal and vice versa. Who should you never trust? Those who betray guiltlessly, out of habit or because of petty reasons. To cover their betrayals, these people fall into a web of lies and slander that they cannot get out of and that shows who they really are.”
With its sole LOYAL emphasis to the medical industry, Med One has an understanding of the specific challenges healthcare professionals face. The Med One philosophy is simple: Determine and exceed the needs of our customers. With every deal, our focus is to provide for our customers' needs by helping them acquire equipment when they lack the funds to pay for it. Whether it's equipment financing or rental, or equipment sales or services, Med One has solutions that work.
- Equipment Financing
Creative financing options available with ability to customize for each specific customer.
- Equipment Rentals
Peak need, long term, equity rental, and rent- to-own options available.
- Equipment Sales
Off-lease inventory of pre-owned equipment and new equipment directly from leading manufacturers.
- Equipment Service and Repair
Authorized service provided by our certified biomed team using OEM parts.
Med One is much more than just a finance or rental company. We exist to make medical equipment available with innovative, creative, responsive, and flexible equipment acquisition solutions to help our customers improve and have successful patient outcomes. We have taken the time over the last 32 years to really understand and make it part of our culture to provide outstanding LOYAL customer service, even if it means saying no or is far less beneficial to Med One.
One of my favorite quotes of all time is from a gentleman named Jeffrey R. Holland, he says, “The crowning characteristic of LOVE is ALWAYS LOYALTY.” In our relationships if we don’t truly love someone, it is impossible to then be loyal in that relationship. At Med One we are grateful for, sincerely care for, and love all our different types of customers as you have helped make Med One who we are today.
Loyalty may be hard sometimes, but it defines who we are. It guarantees a clean conscience and a positive transparent life.
- Peter Economy (The Leadership Guy)