COURAGEOUSLY A Year in Review
Written By Med One Group
This year, Med One Group embarked on something truly special. The COURAGEOUSLY Campaign became more than a recognition program—it became a shared journey of living out the Med One Way through everyday actions, intentional focus, and heartfelt appreciation for one another. As the year closes, so does the campaign. Before it does, though, we’d like to reflect on what an impactful year it has been as we’ve worked to embody the Med One Way.
Each month, we highlighted a single word that represents who we strive to be: Creativity, Outstanding Integrity, Unique Patience, Responsiveness, Above and Beyond, Genuine Relationships, Everyday Do It Right, Observant Listening, Unique Patience, Simplicity, Learning and Growing, and You’re the Difference. Together, these values formed a powerful rhythm for the year, encouraging reflection, growth, and connection across the entire company and those we interacted with.
Throughout the campaign, employees were invited to nominate coworkers who embodied that month’s value. What followed was a year of intention, recognition, and improvement as we embraced the values that have made Med One what it is today.
We received 398 nominations, each one a story of care, commitment, and courage. From quiet acts of service to big moments of leadership, the nominations revealed the heart of Med One Group.
Memorable Nomination
I would like to nominate Damian Tacito for the United Teamwork Award for his outstanding contributions and dedication to our team. Throughout the year, Damian went above and beyond in his efforts to engage with potential new vendors at various tradeshows. His proactive approach in representing our program and building relationships with these prospects was invaluable in expanding our network and bringing new programs on board.
What truly sets Damian apart is his exceptional follow-up and teamwork after the shows. He consistently checked in with us, ensuring that we had the resources we needed, offering insightful tips, and providing helpful feedback on ways to effectively onboard the new vendors. His commitment to ensuring the success of these partnerships, even after the initial meeting, has been instrumental in driving new volume for our team.
I truly appreciate the hard work, dedication, and collaboration Damian has shown. His efforts have made a significant impact on our team's growth and success, and I’m grateful for his continued support and teamwork.
From the very first month, Creativity inspired new ideas and innovative problem-solving. Outstanding Integrity reminded us that trust is built through consistency and doing what’s right. With Unique Patience, we saw compassion in action, especially during challenging moments. Responsiveness and Above and Beyond showcased a culture where people step up without hesitation, always willing to do more for customers and coworkers alike.
As the months continued, Genuine Relationships and Observant Listening highlighted the deep connections that make Med One more than just a workplace. Everyday—Do It Right and Simplicity reinforced the importance of excellence, clarity, and doing things the right way—even when no one is watching.
This year also brought two meaningful additions that added new depth to the campaign.
Learning and Growing reflected our commitment to continuous improvement. It celebrated those who seek feedback, embrace change, and invest in becoming better every day. The stories shared during this month reminded us that growth isn’t just encouraged at Med One, it’s expected, supported, and celebrated.
Memorable Nomination
Oscar Morales is the Lead Biomed in Sacramento, responsible for many things which primarily involve repairing and making equipment ready for patient use. Oscar has a great attitude and does a tremendous job in in his role. His fellow employees appreciate his attitude, knowledge, and leadership.
I want to nominate Oscar for United Teamwork. The reason for this nomination goes outside of his normal day-to-day responsibilities. During the first week of March, Scott informed San Jose that a truck was ready for them that had been purchased in Utah. At the same time, some equipment needed to be moved to Northern California, making it an ideal combination to load up the truck and move it to the new office. Oscar stepped up and volunteered with only 1 day notice to fly to Salt Lake City, ensure the truck was loaded, and then drive the 10 hours back to Sacramento and San Jose.
Oscar had to be at the airport at 4:30 in the morning to arrive in Utah around 8 AM, giving him the best conditions for his drive during daylight hours. This turned into a multi-day drive due to DOT hour requirements and a large wreck on the freeway that delayed him by 2 hours, causing additional stresses and a night in a hotel. Oscar was willing to volunteer for this, despite his current role is not a driver, and it was not even for a vehicle that would end up in his office. This is the definition and a shining example of United Teamwork! This truly is exceptional teamwork and a great example to everyone in his office, the benefiting office, and the Sandy office where he interacted in this service. It also is a great testament to his willingness to provide exceptional teamwork across the company.
A huge "THANK YOU" goes out to Oscar for his attitude and leadership, his united teamwork, and (in anticipation for the upcoming April category) his Responsiveness to company and office needs. Great Job Oscar!
Then came You’re the Difference—a value that perfectly captured the heart of the entire campaign. It reminded us that culture is shaped by individuals. That every role matters. That each person, through their daily choices and actions, has the power to make a real impact.
Not only was this realized within our company, but outside of it as well. Our customers, vendors, and longtime partners have made a huge difference for Med One and all of its employees. At the end of the day, the Med One Way is dictated by you and how we can plan to serve you better. This year we recognized our team as difference makers, but we also want to extend that recognition out to everyone we work and interact with every day.
As we look back on the COURAGEOUSLY Campaign, we are reminded that our values are not just words—they are lived out every day in our offices, warehouses, customer interactions, and quiet moments of teamwork.
This year challenged us to be intentional, to notice the good, and to speak it out loud. In 2026, we’ll keep striving to be better—for our customers, our teammates, and ourselves.
Memorable Nomination
I am nominating Sylvia because she truly exemplifies the Med One Way and is an absolute difference maker.
She consistently shows dedication, commitment, and professionalism in everything she does. Sylvia plays a critical role in ensuring UC Davis and all of our customers are taken care of, while also managing billing and resolving billing errors with accuracy and care.
She goes above and beyond by supporting drivers, pulling them aside to coach and correct minor ticket errors, helping them learn the correct process and improve overall performance. In addition, she sends out monthly PM reports to customers, strengthening communication and trust.
Sylvia has thrived in her role, shown tremendous growth, and continues to make a positive impact on both our team and our customers every day.