Employee Spotlights

Grady Brown Grady Brown
VP of Human Resources
My family and I moved to Utah about five years ago from Gilbert, Arizona. My professional path has included stops in the technology and transportation industries and a four-year stint as a Senior Human Resources Consultant. I love the field of HR and gain much personal satisfaction from employee development.

My wife Bryn and I have been married for 30 years and have six wonderful children. Three of our children are now married and we are proud grandparents of two. The included photos are evidence of my personal interests. I love being outdoors. I enjoy snow skiing, biking and spending time with my family.

I am proud to be a Med One employee. After starting with the company last year, I continue to be impressed with the caliber of the leadership team, the customer focus and the commitment of each employee to our Pillars of Success: Creativity, Simplicity & Responsiveness.

Max Iturriaga Max Iturriaga
Client Services Executive
I was born in Cambridge, Massachusetts and raised in Watertown, Massachusetts. My wife and I moved to Florida in 1997, ten days after our wedding and a month after graduating college. I married my best friend, my junior high sweetheart Rosa. We just recently, celebrated our 21st anniversary and this November we will be celebrating 31 years together. We have three beautiful children, Mia, Max and Lucas. Mia and Max are twins and will be entering high school this fall. Mia loves to sing and perform musical theater. Max enjoys working out and is interested in engineering. Our little guy Lucas will be 2 years old in August and we presume he will be a future stunt double or a professional soccer player, we are not sure yet. We have been home schooling our children for 7 years now under a Christian curriculum. Our family believes that having a strong foundation in Jesus Christ is the most important aspect in our education. I have a younger brother who also has a beautiful family and they too reside in Florida. As do my parents.

I enjoy coaching and playing soccer. Once a month my wife and I mentor married couples through our church’s marriage ministry. My family enjoys taking road trips to Savannah, GA, the Blue Ridge Mountains, visiting museums and relaxing on our back porch. I take pleasure in hosting friends for dinner and on occasion cooking a big pancake breakfast. In my spare time I enjoy watching sports, playing golf, training for soccer and fishing in the Gulf of Mexico.

I attended ITT Technical Institute with the intention of becoming an Architect. I graduated with an AA in Computer Aided Design and Drafting. While studying in ITT I took on a position with a national healthcare equipment provider which launched me into my passion for serving others. Twenty three years later I still enjoy serving and providing equipment financial solutions to my clients.

My primary focus at Med One is to grow the rental division in the state of Florida. Educating all clients on how Med One is a unique company that can provide financial equipment solutions. What I mostly like about my job is the opportunity to create my own team and the ability I have to offer creative financial programs to all my clients. Knowing that my clients can trust me to deliver solutions gives me a great sense of satisfaction. The people that make up the culture here at Med One makes all the difference for me.

Michelle McDougall Michelle McDougall
Operations Service Specialist
I was born and raised in Orange County, California and have lived in different areas of Southern California my whole life. I am the youngest of 4, I have 2 older brothers and 1 older sister who I am very close with. My family lives in Oregon and Texas so all my vacation time is spent seeing family. I have a wonderful boyfriend (Sergio), who is also my best friend. We met when he coached my son Christopher in T-ball. Christopher is now 14 and a freshman in high school and has found a passion for makeup, lighting, and sound in theater. Sergio and I have a 1 year old named William (yes, I was a little crazy and decided it would be fun to start all over again). I enjoy cooking and reading (but with a little one I have not been able to read as much as I would like). I also enjoy hanging out with my family and friends, who I consider family, any chance I get.

I have been with Med One for two and a half years now as an Operations Service Specialist. I assist our customers by taking their equipment orders, scheduling pickups, running reports for their accounts, and making sure the transactions for the month are done correctly. This is important because when it is time to bill, the invoices need to look the way the customer has requested (and we have quite a few ways we have to do them). I also assist the warehouse with cleaning equipment or going on deliveries if I am needed. I enjoy my job for many reasons. I enjoy having the opportunity to learn and do more, knowing that what I do is helping save lives is not something everyone can say that about their job. I have been able to get to know many of our customers and grow a relationship with them over the phone. Our team here in Southern California is wonderful, we work so well together, which I think is the main reason we are able to do as much as we do.

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