VIEW FROM THE FIELD
Written By: Daniel Moreno
What is a typical day like at Med One Burbank? Well, no day is the same. With that said, what you will find every day in the office is culture, laughter, and passion. The team here in Burbank is made from different individuals from all paths of life, but all with one thing in mind: to be ready when the call comes—the call for a vital piece of medical equipment that will help save and preserve human life. The camaraderie we all share here in Burbank is quite special in my opinion, from the UPS driver to the local Fire Department, we’ve gotten compliments on our camaraderie for one another. Med One Burbank is a special place to be. Communication is a big part of our success, not just for the Burbank office but for Med One as a whole, One Team, One Mission. Whether here in Southern California, or in Sanford, Florida, transferring equipment, working in unison is one of the many things that makes Med One special.
Having a caring staff, passion, and responsiveness are stellar! Being one of the top offices in Southern California in response times wouldn’t be possible without the team that we have in Burbank. I feel that this also has a lot to do with myself since I tell my team, “If you fail, I fail. When you succeed, we all succeed.”
Our response times are great and continue to improve day in and day out, but it all starts in the warehouse. Once that piece of equipment, may it be an Alaris 8100 or an Oscillator 3100A, starts in the decontamination area, the team processes every piece of equipment in a timely manner. They know that every piece of equipment is vital. The Biomed team here consists of four technicians. They repair, test, and get equipment patient-ready in a short amount of time. The Biomed team is one of the keys as to why response times are what they are. Having equipment available is something that sets Med One apart.
MED ONE BURBANK IS A SPECIAL PLACE TO BE. COMMUNICATION IS A BIG PART OF OUR SUCCESS, NOT JUST FOR THE BURBANK OFFICE BUT FOR MED ONE AS A WHOLE, ONE TEAM, ONE MISSION.
In the first quarter of 2021 with Burbank officially operational, we made an impact practically immediately, serving Los Angeles, Kern, Ventura, Santa Barbara, and
San Luis Obispo counties. Serving all of these counties has come with some challenges, from being short staffed to having vehicle issues. Not to mention weather conditions, snow, rain and even wildfires. During the COVID-19 pandemic, we were still there providing great service to our customers. We strive to deliver the best service possible. Given the challenges Burbank faced, we were able to accomplish this with the support from our local offices, La Mirada, Corona, and San Diego, teamwork—it’s a beautiful thing.
We don’t only do our part in the medical field but as well as in the Burbank community. The past two years we’ve held a toy drive with Toys for Tots and the local Burbank Fire Department. Bringing joy and smiles to kids is not just a great act, but a humbling experience as well. Everyone in the office enjoys it and we have a great time doing so. We are there for people in what could be their worst times, why not be there to provide good times as well. The culture is like no other, not just in Burbank, but in Med One.
At Med One we don’t just do the expected, we do the unexpected. Med One, we go above and beyond.